Tamilnadu E-Service Centre: In the digital age, government services have become more accessible than ever. The Tamilnadu E-Service Centre is a prime example of how technology simplifies access to essential services. Here’s everything you need to know about utilizing this facility:
What is the Tamilnadu E-Service Centre? The Tamilnadu E-Service Centre is an initiative by the Tamil Nadu Government to provide citizens with easy access to various government services and certificates.
These centers are strategically located to ensure that people from all areas can benefit from digital services without needing to visit multiple offices.
Tamilnadu E-Service Centre
| Key Aspect | Details |
| Objective of CSC Project | To make Government services accessible to the common man through efficient, transparent, and affordable means. |
| Target Number of CSCs | 5440 CSCs proposed, with 1 CSC for every 3 Village Panchayats in a Public-Private Partnership (PPP) model. |
| Establishment of CSCs | Initially, 5,440 CSCs were targeted. Only 10% established by Service Centre Agencies (SCAs), prompting alternate delivery channels. |
| Alternate Service Delivery Mode | e-Sevai Centres established by PSUs like ELCOT and TACTV, and local organizations like PACCS and VPRCs for rural areas. |
| Total CSCs Established | 10,420 CSCs established, including 658 by TACTV, 4329 by PACCS, 4269 by VPRCs, and 1156 by VLEs. |
| e-Sevai Centres Purpose | Provide front-end delivery of Government, Private, and Social sector services in rural areas. |
| Objectives of e-Sevai Centres | Citizen-centric services, NeGP mission mode projects, e-learning, and internet access. |
| Key Delivery Channels | ELCOT, TACTV, PACCs, VPRCs, IFAD, and other local government bodies (Municipality, Panchayat Office). |
| Examples of Services Offered through e-Sevai | Various services like Birth/Death Certificates, Income/Community Certificates, Electricity Bill Payments, and more. |
| Status as of March 2016 | 10,000+ centers in 32 districts, with 1 crore+ transactions processed. |
| Future Plans | Expansion to every Village Panchayat, addition of more services, and integrated software for CSC management. |
Services Offered by the Tamilnadu E-Service Centre
These centers offer a wide range of services, including but not limited to:
- Birth and Death Certificates: Application and issuance of birth and death certificates.
- Income and Community Certificates: Apply for income, community, and other essential certificates.
- Aadhaar Services: Enroll for Aadhaar, update details, and download Aadhaar cards.
- Land Records: Access and apply for land records and related documents.
- Pension Applications: Apply for old-age pensions and other social security schemes.
- Utility Bill Payments: Pay your electricity, water, and other utility bills online.
How to Access Services at the Tamilnadu E-Service Centre?
Locate the Nearest Centre
To find the nearest E-Service Centre, visit the official Tamil Nadu E-Governance Agency (TNeGA) website and use the locator tool.
Register for an Account
Create an account on the TNeGA portal. This typically requires basic personal information and a valid email address.
Choose the Required Service
Log in to your account and select the service you need from the menu. Each service will have specific instructions and requirements.
Fill Out the Application Form
Complete the application form with accurate details. Be sure to double-check your information to avoid any errors that could delay processing.
Upload Necessary Documents
Upload scanned copies of all required documents. This may include proof of identity, proof of residence, and any other relevant documents.
Pay the Fee (if applicable)
Some services may require a processing fee. You can pay this fee online using various payment methods such as credit/debit cards or net banking.
Submit the Application
Once all details are filled in and documents uploaded, submit your application. You will receive an acknowledgment receipt with an application number.
Track Your Application
You can track the status of your application using the application number provided. This helps you stay updated on the progress and know when your document is ready for collection or download.
Read also:LSGD Death Certificate
Frequently Asked Questions (FAQs)
What should I do if I face technical difficulties?
If you encounter any issues, the TNeGA portal usually has a helpdesk or customer support contact information to assist you.
How will I receive my documents?
Once processed, you can download your documents directly from the TNeGA portal or receive them via email.
Is there an offline option to access these services?
Yes, you can visit your nearest E-Service Centre for in-person assistance and to apply for various services offline.
How many E-SEVA centres are there in Tamil Nadu?
As of 28-02-2018, a total of 10,420 Common Service Centers were established in Tamil Nadu, with contributions from TACTV, PACCS, VPRC, IFAD, and VLE.
Is Tamil Nadu Epass still required?
The e-pass remains mandatory for certain areas like hill stations in Tamil Nadu until further announcements in 2025.
Conclusion
The Tamilnadu E-Service Centre is a valuable resource for citizens, making government services more accessible and convenient.
By following the steps outlined above, you can efficiently access the services you need without any hassle.
Ensure you have all the necessary information and documents ready to make the process smoother.